Conversion Rate Optimization Glossary

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Remarketing

Remarketing, also known as retargeting, is a digital advertising strategy that allows businesses to target people who have previously interacted with their website or digital content. 

Remarketing involves placing a tracking code on a website or social media platform. It allows businesses to track user behavior and show targeted ads on other platforms they visit, such as search engines or social media.

The goal of remarketing is to keep a business’s brand and products in front of potential customers who have already shown interest in their offerings, increasing the likelihood that they will eventually purchase. 

By using personalized and relevant ads, remarketing campaigns can be highly effective in driving conversions and generating revenue.

Benefits of Remarketing

  1. Increased conversions: Remarketing campaigns are designed to reach people who have already shown an interest in your brand, which means they are more likely to convert into customers than people who have never heard of your brand. 
  2. Cost-effective: Compared to other forms of advertising, remarketing can be a cost-effective way to reach a targeted audience. Since you are only targeting people who have already shown an interest in your brand, you are more likely to see a higher return on investment (ROI) than you would with more general advertising campaigns. 
  3. Increased brand awareness: Remarketing campaigns can also boost brand awareness by reminding people who have already shown an interest in your products or services. Even if people don’t convert into customers immediately, they may remember your brand when they are ready to purchase. 
  4. Personalized messaging: Remarketing campaigns allow you to create customized messages for your target audience based on their previous interactions with your brand. For example, you can create ads that feature previously viewed products or offer them a discount on products they added to their shopping cart but never purchased. 
  5. Improved customer relationships: By targeting people who have interacted with your brand before, you show them that you value their business and are interested in providing a positive experience. This can help build customer loyalty and encourage repeat business, which can be more valuable in the long run than acquiring new customers.

Retargeting vs. Remarketing

While the terms Retargeting and Remarketing are sometimes interchangeable, they have subtle differences. Retargeting generally refers to displaying ads to users who have previously visited your website or interacted with your brand in some way. 

These ads are intended to bring those users back to your website and re-engage them. Retargeting can be done through various channels, such as display ads, social media ads, or email marketing.

On the other hand, remarketing is a broader concept encompassing various marketing activities aimed at reconnecting with potential customers who have shown interest in your products or services. 

This can include email campaigns, personalized content, targeted ads, and more. Remarketing aims to connect with users who have previously interacted with your brand and nurture them towards making a purchase or taking another desired action.

Remarketing: When does it work best

Remarketing works best when you have a clear goal, such as increasing conversions or reducing cart abandonment rates. By targeting users who have already expressed interest in your brand or products, you can create more personalized and relevant marketing messages that are more likely to resonate with them and encourage them to take action.

Remarketing is also effective with other marketing strategies, such as email marketing, content marketing, and social media advertising. By combining different marketing channels, you can create a consistent and cohesive brand experience for your audience, which can help build trust and loyalty over time.

Remarketing Objectives

  1. Increasing Conversions: One of the primary objectives of remarketing is to increase conversions by targeting users who have already shown interest in your brand or products. 
  2. Reducing Cart Abandonment: Remarketing can also be used to target users who have abandoned their cart before completing a purchase. By presenting them with targeted messaging or incentives, such as free shipping or a discount code, you can encourage them to return to your site and complete their purchase. 
  3. Building Brand Awareness: Remarketing can also build brand awareness by keeping your brand top of mind for users who have interacted with your brand but have yet to convert. 
  4. Upselling and Cross-Selling: Remarketing can also be used to promote related or complementary products to users who have already made a purchase or shown interest in a particular product. 
  5. Improving Customer Engagement: Finally, remarketing can also improve customer engagement by presenting users with personalized messaging or content tailored to their interests and preferences. 

Types of Remarketing

Marketers can use several types of remarketing to target and engage with users who have previously interacted with their brand. Here are some of the most common types of remarketing:

  1. Display Ads Remarketing: This type of remarketing involves displaying ads to users who have previously visited your website or interacted with your brand in some way. 
  2. Search Ads Remarketing: This involves displaying ads to users who searched for specific keywords or visited your website through search engine results pages (SERPs). 
  3. Email Remarketing: Email remarketing involves sending targeted email messages to users who have engaged with your brand in some way, such as abandoned cart reminders, personalized offers, or product recommendations. 
  4. Dynamic Remarketing: Dynamic remarketing involves displaying ads customized to the specific products or services that users have previously interacted with on your website. 
  5. Video Remarketing: This type of remarketing involves showing video ads to users who have engaged with your brand through video content, such as YouTube videos.

In conclusion, remarketing is a powerful advertising strategy that allows businesses to target potential customers who have already shown interest in their brand or products. By using personalized and relevant ads, businesses can increase conversion rates, drive revenue, and build brand awareness and loyalty over time.