{"id":472,"date":"2021-08-23T13:07:41","date_gmt":"2021-08-23T13:07:41","guid":{"rendered":"https:\/\/www.figpii.com\/blog\/?p=472"},"modified":"2025-04-09T11:28:07","modified_gmt":"2025-04-09T11:28:07","slug":"ecommerce-ab-testing","status":"publish","type":"post","link":"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/","title":{"rendered":"The Ultimate Guide To Ecommerce A\/B Testing"},"content":{"rendered":"\r\n<p>The eCommerce industry is one of the most competitive industries in the world. Unsurprisingly, many companies are reluctant to try new strategies and need a little extra motivation.<\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#What_is_Ecommerce_AB_Testing\" >What is Ecommerce A\/B Testing?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Where_to_Use_AB_Testing_on_Ecommerce_Sites\" >Where to Use A\/B Testing on Ecommerce Sites<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#When_To_Use_AB_Testing_for_Ecommerce\" >When To Use A\/B Testing for Ecommerce?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#How_to_Run_AB_Testing_for_eCommerce\" >How to Run A\/B Testing for eCommerce<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Choose_the_Right_AB_Testing_Tool\" >Choose the Right A\/B Testing Tool<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Form_a_Hypothesis\" >Form a Hypothesis<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Define_Success_Metrics\" >Define Success Metrics<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Build_and_Set_Up_Variations\" >Build and Set Up Variations<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Ensure_Proper_Traffic_Allocation\" >Ensure Proper Traffic Allocation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Calculate_Sample_Size_and_Duration\" >Calculate Sample Size and Duration<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Set_Up_Analytics_and_Tracking\" >Set Up Analytics and Tracking<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Run_QA_Before_Launching\" >Run QA Before Launching<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Launch_and_Let_the_Test_Run\" >Launch and Let the Test Run<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Analyze_the_Results\" >Analyze the Results<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Document_and_Iterate\" >Document and Iterate<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Ecommerce_AB_Testing_Examples\" >Ecommerce A\/B Testing Examples<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Navigation\" >Navigation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Free_Shipping\" >Free Shipping<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Product_Page_Call_to_Action\" >Product Page Call to Action<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Dont_forget_to_test_the_color_of_your_CTA\" >Don&#8217;t forget to test the color of your CTA<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Images_on_Product_Pages\" >Images on Product Pages<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Product_Descriptions\" >Product Descriptions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Product_Reviews\" >Product Reviews<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Tags_on_Product_Images\" >Tags on Product Images<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Benefits_of_Ecommerce_AB_Testing\" >Benefits of Ecommerce A\/B Testing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#FinaL_Thoughts\" >FinaL Thoughts<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Ecommerce_AB_Testing_FAQs\" >Ecommerce A\/B Testing FAQs<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#What_is_AB_testing_in_e-commerce\" >What is A\/B testing in e-commerce?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Does_Shopify_do_AB_Testing\" >Does Shopify do A\/B Testing?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#Does_Amazon_allow_AB_testing\" >Does Amazon allow A\/B testing?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/#How_do_I_test_an_e-commerce_website\" >How do I test an e-commerce website?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\r\n\r\n\r\n\r\n<p>This blog post provides 10 successful eCommerce <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.figpii.com\/blog\/ab-testing-guide\/\">A\/B testing<\/a><\/span> examples, which you can use to inspire your next experimentation campaign or storefront update.<\/p>\r\n\r\n\r\n\r\n<p>A\/B testing is a great way to test new ideas and determine what works best for your ECommerce store.<\/p>\r\n\r\n\r\n\r\n<h2><span class=\"ez-toc-section\" id=\"What_is_Ecommerce_AB_Testing\"><\/span>What is Ecommerce A\/B Testing?<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n\r\n\r\n<p>Ecommerce A\/B testing is a method online retailers use to compare two or more versions of a webpage to see which one performs better in conversions, such as sales or user engagement.<\/p>\r\n<p>By splitting traffic between page variations, businesses can determine which version resonates more with users and leads to higher conversion rates.<\/p>\r\n<p>The objective of A\/B testing is to find out which webpage version gets better conversions. For example, it can involve:<\/p>\r\n\r\n\r\n\r\n<p>For example, it can involve:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>A\/B testing will test two layouts for a single product to see which layout produces more sales.<\/li>\r\n<li>Discover how various product taxonomies can encourage your customers to make purchases.<\/li>\r\n<li>Changing navigation options to improve user engagement and conversion rates.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>The focus of A\/B testing should be on discovering which website version\u00a0<span style=\"box-sizing: border-box;\">improves content\u00a0<a href=\"https:\/\/www.invespcro.com\/blog\/engaging-your-visitors-increase-conversion-rate-of-website\/\" target=\"_blank\" rel=\"noopener\">engagement<\/a>, reduces bounce rate, increases conversions, increases sales, and\u00a0<a href=\"https:\/\/www.figpii.com\/blog\/how-to-reduce-cart-abandonment-rate-on-your-e-commerce-site\/\" target=\"_blank\" rel=\"noopener\">reduces cart abandonment<\/a>. However, at one time<\/span>, A\/B testing can be done only for one defined goal.<\/p>\r\n\r\n\r\n\r\n<p>You might have a million ideas that you think will help you improve conversion rates.<\/p>\r\n<p>However, only testing can prove which ideas are feasible and would give desired results. A\/B testing validates whether your ideas will give improved results over your current website or campaign on implementation.<\/p>\r\n\r\n\r\n\r\n<h2 id=\"h.g254a8dgj6ni\" class=\"c11\"><span class=\"ez-toc-section\" id=\"Where_to_Use_AB_Testing_on_Ecommerce_Sites\"><\/span><span class=\"c3\">Where to Use A\/B Testing on Ecommerce Sites<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p class=\"c5\"><span class=\"c1\">If you&#8217;re running an eCommerce store, not every part of your website needs to be tested. But some areas have a direct impact on whether someone buys or bounces. These are the spots where A\/B testing makes the most difference.<\/span><\/p>\r\n<ol class=\"c0 lst-kix_oja8hdgwa0h9-0 start\" start=\"1\">\r\n<li class=\"c5 c6 li-bullet-0\"><strong><span class=\"c10\">Product Pages<\/span><\/strong><\/li>\r\n<\/ol>\r\n<p class=\"c5\"><span class=\"c1\">This is where buying decisions happen. You can test different versions of product descriptions, image styles (e.g. lifestyle vs. studio), the placement of trust badges, and even how product specifications are displayed. A small change here can influence how confident someone feels about hitting &#8220;Add to Cart.&#8221;<\/span><\/p>\r\n<ol class=\"c0 lst-kix_oja8hdgwa0h9-0\" start=\"2\">\r\n<li class=\"c5 c6 li-bullet-0\"><strong><span class=\"c10\">Homepage<\/span><\/strong><\/li>\r\n<\/ol>\r\n<p class=\"c5\"><span class=\"c1\">The homepage is your store\u2019s first impression. Try testing variations of your hero banner, featured collections, or promotional headlines. It&#8217;s also a good place to experiment with the order of content blocks \u2014 like whether users respond better to featured products first or seasonal offers.<\/span><\/p>\r\n<ol class=\"c0 lst-kix_oja8hdgwa0h9-0\" start=\"3\">\r\n<li class=\"c5 c6 li-bullet-0\"><strong><span class=\"c10\">Checkout Flow<\/span><\/strong><\/li>\r\n<\/ol>\r\n<p class=\"c5\"><span class=\"c1\">A clunky checkout is one of the biggest reasons for cart abandonment. A\/B testing can help you compare shorter vs. longer checkout forms, guest checkout vs. required sign-in, or different ways to display shipping options. Even minor changes can reduce friction and recover lost sales.<\/span><\/p>\r\n<ol class=\"c0 lst-kix_oja8hdgwa0h9-0\" start=\"4\">\r\n<li class=\"c5 c6 li-bullet-0\"><strong><span class=\"c10\">Navigation and Menus<\/span><\/strong><\/li>\r\n<\/ol>\r\n<p class=\"c5\"><span class=\"c1\">Confusing navigation loses customers fast. Test different menu layouts, dropdown behavior, category labels, or whether users engage more with a simplified vs. expanded menu. Clean navigation helps shoppers move through your site faster and buy without hesitation.<\/span><\/p>\r\n<ol class=\"c0 lst-kix_oja8hdgwa0h9-0\" start=\"5\">\r\n<li class=\"c5 c6 li-bullet-0\"><strong><span class=\"c10\">Popups and Overlays<\/span><\/strong><\/li>\r\n<\/ol>\r\n<p class=\"c5\"><span class=\"c1\">Popups can either convert visitors or annoy them into leaving. Test things like exit-intent offers vs. timed popups, discount messaging vs. product discovery, or the use of images inside the popup. You\u2019ll learn what grabs attention without killing the user experience.<\/span><\/p>\r\n<ol class=\"c0 lst-kix_oja8hdgwa0h9-0\" start=\"6\">\r\n<li class=\"c5 c6 li-bullet-0\"><strong><span class=\"c10\">Landing Pages for Ads or Email Campaigns<\/span><\/strong><\/li>\r\n<\/ol>\r\n<p class=\"c5\"><span class=\"c1\">Dedicated landing pages are perfect for A\/B testing. You can test variations in layout, headline copy, button placement, or even what kind of offer gets more clicks (free shipping vs. 10% off, for instance).<\/span><\/p>\r\n<ol class=\"c0 lst-kix_oja8hdgwa0h9-0\" start=\"7\">\r\n<li class=\"c5 c6 li-bullet-0\"><strong><span class=\"c10\">Cart Page<\/span><\/strong><\/li>\r\n<\/ol>\r\n<p class=\"c5\"><span class=\"c1\">Beyond the checkout, your cart page is worth testing too. You might test whether cross-sell suggestions work better above or below the product list, or if adding delivery time estimates next to each item makes shoppers feel more ready to buy.<\/span><\/p>\r\n\r\n\r\n\r\n<p>Once you get comfortable with the process you can start A\/B testing more complex and the main pages on your website. According to Michael Reddy:<\/p>\r\n\r\n\r\n\r\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\r\n<p><em>\u201cPowerful A\/B testing provides more information about your customers than you may realize. It enables your ability to segment your customers on multiple levels in order to gain a deeper understanding of their behaviors.\u201d<\/em><\/p>\r\n<cite>Michael Reddy<\/cite><\/blockquote>\r\n\r\n\r\n\r\n<h2><span class=\"ez-toc-section\" id=\"When_To_Use_AB_Testing_for_Ecommerce\"><\/span>When To Use A\/B Testing for Ecommerce?<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p>A\/B testing is a powerful tool, but it\u2019s most effective when applied at the right time.<\/p>\r\n<p>Knowing when to conduct these tests can help you optimize your ecommerce site for better performance.\u00a0<\/p>\r\n<p>Here are some key scenarios where A\/B testing can make a significant difference.<\/p>\r\n<ol class=\"c3 lst-kix_xb1ylqo4i6ea-0 start\" start=\"1\">\r\n<li class=\"c4 li-bullet-0\">\r\n<p id=\"h.prht97iaw6gj\"><strong><span class=\"c0\">When You\u2019re Launching a New Product Page<\/span><\/strong><\/p>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c2\"><span class=\"c1\">Before rolling out a new product page to all your customers, use A\/B testing to compare different page versions. This helps you identify which layout, images, or descriptions resonate best with your audience, ensuring the new page drives maximum conversions from the start.<\/span><\/p>\r\n<ol class=\"c3 lst-kix_xb1ylqo4i6ea-0\" start=\"2\">\r\n<li class=\"c4 li-bullet-0\">\r\n<p id=\"h.haj8akiosdhj\"><strong><span class=\"c0\">When You Notice High Cart Abandonment Rates<\/span><\/strong><\/p>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c2\"><span class=\"c1\">If your analytics reveal a high cart abandonment rate, it\u2019s a good time to use A\/B testing. Experiment with different checkout processes, such as simplifying steps or adding <a href=\"https:\/\/www.figpii.com\/blog\/trust-signals-in-e-commerce-conversion\/\">trust signals<\/a> like security badges, to see which changes reduce abandonment and lead to more completed purchases.<\/span><\/p>\r\n<ol class=\"c3 lst-kix_xb1ylqo4i6ea-0\" start=\"3\">\r\n<li class=\"c4 li-bullet-0\">\r\n<p id=\"h.clj3oa8drjc1\"><strong><span class=\"c0\">When Traffic Increases but Conversions Don\u2019t<\/span><\/strong><\/p>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c2\"><span class=\"c1\">An increase in traffic without a corresponding rise in conversions indicates potential issues with your site\u2019s user experience. A\/B testing can help you identify and resolve these issues by testing different elements on key pages, like headlines, product images, or call-to-action buttons.<\/span><\/p>\r\n<ol class=\"c3 lst-kix_xb1ylqo4i6ea-0\" start=\"4\">\r\n<li class=\"c4 li-bullet-0\">\r\n<p id=\"h.rncnkr92222h\"><strong><span class=\"c0\">When Implementing Major Website Changes<\/span><\/strong><\/p>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c2\"><span class=\"c1\">Before implementing major changes, such as a site redesign or new navigation structure, use A\/B testing to ensure the new design improves user experience and conversion rates. Testing allows you to make informed decisions and avoid potential drops in sales due to unanticipated user reactions.<\/span><\/p>\r\n<ol class=\"c3 lst-kix_xb1ylqo4i6ea-0\" start=\"5\">\r\n<li class=\"c4 li-bullet-0\">\r\n<p id=\"h.5yj7til55dpz\"><strong><span class=\"c0\">When Seasonal Campaigns Are in Play<\/span><\/strong><\/p>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c2\"><span class=\"c1\">During seasonal sales or promotional campaigns, use A\/B testing to determine the most effective messaging, banners, or discount offers. Testing in real-time allows you to maximize the impact of these campaigns, ensuring that you capitalize on increased traffic during peak shopping periods.<\/span><\/p>\r\n<h2 id=\"h.ahg7zkyebby7\" class=\"c8\"><span class=\"ez-toc-section\" id=\"How_to_Run_AB_Testing_for_eCommerce\"><\/span><span class=\"c6\">How to Run A\/B Testing for eCommerce<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p class=\"c1\"><span class=\"c3\">Running A\/B tests on an eCommerce site goes beyond switching colors or tweaking button sizes. To get meaningful insights and real improvements, you need a structured approach that\u2019s tailored to how people shop online. Here\u2019s how to do it right.<\/span><\/p>\r\n<ol class=\"c2 lst-kix_fq1c5z88txo-0 start\" start=\"1\">\r\n<li class=\"c4 li-bullet-0\">\r\n<h3 id=\"h.wo8tvogdquqn\"><span class=\"ez-toc-section\" id=\"Choose_the_Right_AB_Testing_Tool\"><\/span><span class=\"c0\">Choose the Right A\/B Testing Tool<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c1\"><span class=\"c3\">Start with a tool that fits your workflow and team. If you\u2019re looking for something built for eCommerce, <a href=\"http:\/\/www.figpii.com\">FigPii<\/a> is a good choice \u2014 it lets you set up tests quickly and track everything from clicks to revenue impact. Ensure the tool allows traffic splitting, has solid reporting features, and integrates easily with your platform (like Shopify or Magento).<\/span><\/p>\r\n<ol class=\"c2 lst-kix_fq1c5z88txo-0\" start=\"2\">\r\n<li class=\"c4 li-bullet-0\">\r\n<h3 id=\"h.a880jrzgw6us\"><span class=\"ez-toc-section\" id=\"Form_a_Hypothesis\"><\/span><span class=\"c0\">Form a Hypothesis<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c1\">Every test starts with a clear hypothesis. Don\u2019t test for the sake of testing \u2014 identify a specific problem you want to solve.<\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4930 aligncenter\" src=\"https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2024\/09\/unnamed.png\" alt=\"A Venn diagram with three circles; &quot;address a probelm&quot;, &quot;propose a solution&quot;, and &quot;indicate the expected impact&quot; and &quot;solid hypothesis&quot; where these three circles meet.\" width=\"512\" height=\"512\" srcset=\"https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2024\/09\/unnamed.png 512w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2024\/09\/unnamed-300x300.png 300w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2024\/09\/unnamed-150x150.png 150w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2024\/09\/unnamed-370x370.png 370w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/p>\r\n<p class=\"c1\">For instance, if many users are dropping off at the product page, you might hypothesize:\u00a0<span class=\"c10\">&#8220;Adding trust badges near the Add to Cart button will reduce friction and increase clicks.&#8221;<\/span><span class=\"c3\">\u00a0<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c3\">Your hypothesis sets the direction for the test and helps you measure its success.<\/span><\/p>\r\n<ol class=\"c2 lst-kix_fq1c5z88txo-0\" start=\"3\">\r\n<li class=\"c4 li-bullet-0\">\r\n<h3 id=\"h.ctqtixc1ijk7\"><span class=\"ez-toc-section\" id=\"Define_Success_Metrics\"><\/span><span class=\"c0\">Define Success Metrics<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c1\"><span class=\"c3\">Decide what you\u2019ll measure before you run the test. In eCommerce, the most common metrics are:<\/span><\/p>\r\n<ul class=\"c2 lst-kix_ucn1bjwxfcvg-0 start\">\r\n<li class=\"c1 c5 li-bullet-0\"><span class=\"c3\"><a href=\"https:\/\/www.figpii.com\/blog\/ai-in-conversion-rate-optimization\/\">Conversion rate<\/a> (sales or signups)<\/span><\/li>\r\n<li class=\"c1 c5 li-bullet-0\"><span class=\"c3\">Add-to-cart clicks<\/span><\/li>\r\n<li class=\"c1 c5 li-bullet-0\"><span class=\"c3\">Average order value<\/span><\/li>\r\n<li class=\"c1 c5 li-bullet-0\"><span class=\"c3\">Checkout completion rate<\/span><\/li>\r\n<\/ul>\r\n<p class=\"c1\"><span class=\"c3\">Choose one primary metric. Secondary metrics are helpful, but don\u2019t let them distract you from your main goal.<\/span><\/p>\r\n<ol class=\"c2 lst-kix_fq1c5z88txo-0\" start=\"4\">\r\n<li class=\"c4 li-bullet-0\">\r\n<h3 id=\"h.90ytzovti9s3\"><span class=\"ez-toc-section\" id=\"Build_and_Set_Up_Variations\"><\/span><span class=\"c0\">Build and Set Up Variations<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c1\"><span class=\"c3\">Create two (or more) versions of the element you\u2019re testing. The control is your current version; the variation is your proposed change. <\/span><\/p>\r\n<p class=\"c1\"><span class=\"c3\">If you\u2019re testing a product page layout, for example, your variation might place customer reviews higher up or feature larger product images.<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c3\">Make sure the difference is noticeable enough to influence behavior. Subtle changes rarely lead to meaningful results.<\/span><\/p>\r\n<ol class=\"c2 lst-kix_fq1c5z88txo-0\" start=\"5\">\r\n<li class=\"c4 li-bullet-0\">\r\n<h3 id=\"h.vtip8yw8q3yb\"><span class=\"ez-toc-section\" id=\"Ensure_Proper_Traffic_Allocation\"><\/span><span class=\"c0\">Ensure Proper Traffic Allocation<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c1\"><span class=\"c3\">Split your traffic between the control and variation \u2014 a 50\/50 split is standard. Most A\/B testing tools handle this automatically. <\/span><\/p>\r\n<p class=\"c1\"><span class=\"c3\">If your store has high traffic, results can come in faster. Lower-traffic sites will need more time to reach reliable conclusions.<\/span><\/p>\r\n<ol class=\"c2 lst-kix_fq1c5z88txo-0\" start=\"6\">\r\n<li class=\"c4 li-bullet-0\">\r\n<h3 id=\"h.m349s1pvr7oo\"><span class=\"ez-toc-section\" id=\"Calculate_Sample_Size_and_Duration\"><\/span><span class=\"c0\">Calculate Sample Size and Duration<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c1\"><span class=\"c3\">You\u2019ll need enough visitors to detect whether the change is <a href=\"https:\/\/www.figpii.com\/blog\/statistical-significance-in-cro-results\/\">statistically significant<\/a>. Use a <a href=\"https:\/\/www.figpii.com\/blog\/statistical-significance-calculator\/\">sample size calculator<\/a> to estimate the required visitors based on your expected uplift.<\/span><\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-2842\" src=\"https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2023\/06\/image1-2-1024x484.png\" alt=\"Sample size calculator\" width=\"770\" height=\"364\" srcset=\"https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2023\/06\/image1-2-1024x484.png 1024w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2023\/06\/image1-2-300x142.png 300w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2023\/06\/image1-2-768x363.png 768w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2023\/06\/image1-2-1536x726.png 1536w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/p>\r\n<p class=\"c1\"><span class=\"c3\">A test that ends too early often gives misleading results, so be patient. Run tests for at least one full business cycle to capture different types of shoppers (weekdays vs. weekends, mobile vs. desktop).<\/span><\/p>\r\n<ol class=\"c2 lst-kix_fq1c5z88txo-0\" start=\"7\">\r\n<li class=\"c4 li-bullet-0\">\r\n<h3 id=\"h.ilh968dkf9kl\"><span class=\"ez-toc-section\" id=\"Set_Up_Analytics_and_Tracking\"><\/span><span class=\"c0\">Set Up Analytics and Tracking<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c1\"><span class=\"c3\">Make sure your analytics are properly configured. This includes event tracking for conversions, product clicks, and other user actions. Without clean data, your test results won\u2019t be trustworthy. Double-check that both variations are tracking the same metrics consistently.<\/span><\/p>\r\n<ol class=\"c2 lst-kix_fq1c5z88txo-0\" start=\"8\">\r\n<li class=\"c4 li-bullet-0\">\r\n<h3 id=\"h.8np1vud2vbze\"><span class=\"ez-toc-section\" id=\"Run_QA_Before_Launching\"><\/span><span class=\"c0\">Run QA Before Launching<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c1\"><span class=\"c3\">Do a complete quality check. Ensure the test variation doesn\u2019t break layout on mobile, that the right people are seeing the right version, and that nothing interferes with the checkout process. Poorly implemented tests can hurt revenue or frustrate users.<\/span><\/p>\r\n<ol class=\"c2 lst-kix_fq1c5z88txo-0\" start=\"9\">\r\n<li class=\"c4 li-bullet-0\">\r\n<h3 id=\"h.r20ywgteh7ai\"><span class=\"ez-toc-section\" id=\"Launch_and_Let_the_Test_Run\"><\/span><span class=\"c0\">Launch and Let the Test Run<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c1\"><span class=\"c3\">Once your test is live, avoid making changes. Let the data accumulate. Resist the urge to peek and end early, even if you see early winners. Premature conclusions can lead to bad decisions.<\/span><\/p>\r\n<ol class=\"c2 lst-kix_fq1c5z88txo-0\" start=\"10\">\r\n<li class=\"c4 li-bullet-0\">\r\n<h3 id=\"h.4d4ly4m2a6np\"><span class=\"ez-toc-section\" id=\"Analyze_the_Results\"><\/span><span class=\"c0\">Analyze the Results<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c1\">Analyze the data once your <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.figpii.com\/blog\/what-is-a-sample-size-in-a-b-testing\/\">sample size<\/a><\/span> is met and your test has run long enough<span class=\"c3\">. Look for:<\/span><\/p>\r\n<ul class=\"c2 lst-kix_lpl17u7xh41z-0 start\">\r\n<li class=\"c1 c9 li-bullet-0\"><span class=\"c3\"><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.figpii.com\/blog\/statistical-significance-in-cro-results\/\">Statistical significance<\/a><\/span> (typically a confidence level of 95%)<\/span><\/li>\r\n<li class=\"c1 c9 li-bullet-0\"><span class=\"c3\">Uplift in your primary metric<\/span><\/li>\r\n<li class=\"c1 c9 li-bullet-0\"><span class=\"c3\">Any negative impact on secondary metrics<\/span><\/li>\r\n<\/ul>\r\n<p class=\"c1\"><span class=\"c3\">Did the variation perform better? If yes, implement it. If not, dig into why and use the findings to shape your next test.<\/span><\/p>\r\n<ol class=\"c2 lst-kix_fq1c5z88txo-0\" start=\"11\">\r\n<li class=\"c4 li-bullet-0\">\r\n<h3 id=\"h.y453gw64i3e9\"><span class=\"ez-toc-section\" id=\"Document_and_Iterate\"><\/span><span class=\"c0\">Document and Iterate<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c1\"><span class=\"c3\">Whether your test wins or fails, document what you learned. Over time, these insights help you build better hypotheses and improve your entire testing program. A\/B testing isn\u2019t a one-time activity \u2014 it\u2019s an ongoing process.<\/span><\/p>\r\n<h2 id=\"h.k7xlb0b2obpv\" class=\"c7\"><span class=\"ez-toc-section\" id=\"Ecommerce_AB_Testing_Examples\"><\/span><span class=\"c5\">Ecommerce A\/B Testing Examples<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p class=\"c1\"><span class=\"c0\">Here are examples highlighting the types of A\/B tests you might want to try on your ecommerce store.<\/span><\/p>\r\n<ol class=\"c2 lst-kix_ldwtej837tts-0 start\" start=\"1\">\r\n<li class=\"c6 li-bullet-0\">\r\n<h2 id=\"h.yavm4l6qwqqm\"><span class=\"ez-toc-section\" id=\"Navigation\"><\/span><span class=\"c5\">Navigation<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c1\"><span class=\"c0\">Here\u2019s a real-life example of a test meant to smooth the navigation across different categories;<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c0\">By providing a sticky menu showing all the subcategories, we can help visitors find the category they\u2019d like to visit immediately without much scrolling.<\/span><\/p>\r\n<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-175\" src=\"https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/07\/image2-wpp1628798063849-1024x537.png\" alt=\"ecommerce a\/b testing example\" width=\"1024\" height=\"537\" srcset=\"https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/07\/image2-wpp1628798063849-1024x537.png 1024w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/07\/image2-wpp1628798063849-300x157.png 300w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/07\/image2-wpp1628798063849.png 1379w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\r\n<figcaption>Winner variation with product images<\/figcaption>\r\n<\/figure>\r\n<\/div>\r\n<p class=\"c10\">\r\n\r\n<\/p>\r\n<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-145\" src=\"https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/06\/image2-wpp1628798028491-1024x711.png\" alt=\"ecommerce a\/b testing example for a product page\" width=\"1024\" height=\"711\" srcset=\"https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/06\/image2-wpp1628798028491-1024x711.png 1024w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/06\/image2-wpp1628798028491-300x208.png 300w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/06\/image2-wpp1628798028491.png 1255w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\r\n<figcaption>Initial test variations, with and without product images.<\/figcaption>\r\n<\/figure>\r\n<\/div>\r\n<p class=\"c1\"><span class=\"c0\">By providing visual categories, users can determine which product meets their needs. This is a good example of simplifying the visitor&#8217;s journey through your website.<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c0\">Your visitor is bound to get frustrated looking at your website&#8217;s complex navigation menu, which is supposed to show him the way.<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c0\">Simplify the options, fewer options will reduce confusion and frustration among users.<\/span><\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-473\" src=\"https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/zg-test-1024x460.png\" alt=\"comparison of conversion rate between variation and original page\" width=\"1024\" height=\"460\" srcset=\"https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/zg-test-1024x460.png 1024w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/zg-test-300x135.png 300w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/zg-test-1536x690.png 1536w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/zg-test.png 1612w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\r\n<p class=\"c1\"><span class=\"c0\">With over 150 subcategories, users are bound to be frustrated and confused on this furniture eCommerce website. By extending the width of the menu, all items are visible at a glance, reducing confusion.<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c0\">This test resulted in a 3.85% increase in conversion rate, which directly affected revenue.<\/span><\/p>\r\n<ol class=\"c2 lst-kix_ldwtej837tts-0\" start=\"2\">\r\n<li class=\"c6 li-bullet-0\">\r\n<h2 id=\"h.6jhv71xi1ah0\"><span class=\"ez-toc-section\" id=\"Free_Shipping\"><\/span><span class=\"c5\">Free Shipping<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c1\"><span class=\"c0\">Do a test to compare conversions by testing your product with free shipping and without it.<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c0\">You may want to include the shipping price in your product base price for the free shipping variant, whereas keeping the control without free shipping.<\/span><\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-474\" src=\"https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/Group-36-1024x1024.png\" alt=\"ecommerce a\/b testing example\" width=\"1024\" height=\"1024\" srcset=\"https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/Group-36-1024x1024.png 1024w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/Group-36-300x300.png 300w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/Group-36-150x150.png 150w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/Group-36-370x370.png 370w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/Group-36.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\r\n<p class=\"c1\">In this test, the price of products was<span class=\"c8\">\u00a0increased by $10, <\/span>but in return<span class=\"c8\">,<\/span>\u00a0users were guaranteed free shipping<span class=\"c8\">. <\/span><span class=\"c0\">This test caused a 4.39% uplift in conversions.<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c0\">You can conduct another test by setting a threshold for free shipping or offering other benefits to gauge what works best for your conversion goals.<\/span><\/p>\r\n<p class=\"c1\">Providing a free gift and free shipping for purchases over $200 will help convince your users to purchase more products. Besides the huge increase in conversion rate, an increase of %20 in<a class=\"c4\" href=\"https:\/\/www.google.com\/url?q=https:\/\/www.bigcommerce.com\/ecommerce-answers\/what-average-order-value\/&amp;sa=D&amp;source=editors&amp;ust=1741773699378283&amp;usg=AOvVaw35xQQ7OnXuqGTmV6JfQKkt\">\u00a0<\/a><span class=\"c9\"><a class=\"c4\" href=\"https:\/\/www.bigcommerce.com\/ecommerce-answers\/what-average-order-value\/\">AOV<\/a><\/span><span class=\"c0\">\u00a0was achieved.<\/span><\/p>\r\n<ol class=\"c2 lst-kix_ldwtej837tts-0\" start=\"3\">\r\n<li class=\"c6 li-bullet-0\">\r\n<h2 id=\"h.2f2691jvpqi0\"><span class=\"ez-toc-section\" id=\"Product_Page_Call_to_Action\"><\/span><span class=\"c5\">Product Page Call to Action<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c1\"><span class=\"c0\">The CTA button should be prominent, bold, easy to find, and placed in a strategic location on the website.<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c0\">There are many aspects of design to consider, but many of them can be figured out by experimenting with different sizes.<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c0\">In other words, there is no universal size that can drive desired conversions reliably.<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c0\">This test works best on mobile devices.<\/span><\/p>\r\n<p class=\"c1\">By placing the<a class=\"c4\" href=\"https:\/\/www.google.com\/url?q=https:\/\/www.figpii.com\/blog\/what-is-add-to-cart-rate\/&amp;sa=D&amp;source=editors&amp;ust=1741773699379455&amp;usg=AOvVaw298u3DuMkbktZxjOpE5uXv\">\u00a0<\/a><span class=\"c9 c8\"><a class=\"c4\" href=\"https:\/\/www.figpii.com\/blog\/what-is-add-to-cart-rate\/\">Add to Cart<\/a><\/span><span class=\"c9 c8\">\u00a0<\/span><span class=\"c0\">button within reach of the user&#8217;s thumb, the process of purchasing products is simplified.<\/span><\/p>\r\n<ol class=\"c2 lst-kix_ldwtej837tts-0\" start=\"4\">\r\n<li class=\"c6 li-bullet-0\">\r\n<h2 id=\"h.oy7g01hqvzwy\"><span class=\"ez-toc-section\" id=\"Dont_forget_to_test_the_color_of_your_CTA\"><\/span><span class=\"c5\">Don&#8217;t forget to test the color of your CTA<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c1\"><span class=\"c0\">Your CTA needs to catch the eye. Period.<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c0\">By running an A\/B test, find out which color would work best for your call-to-action button.<\/span><\/p>\r\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/midasmedia.co.uk\/wp-content\/uploads\/2017\/06\/button-bg-color.png\" alt=\"Button Background Colour Popularity\" \/><\/p>\r\n<p class=\"c10\" style=\"text-align: center;\"><span class=\"c9\"><a class=\"c4\" href=\"https:\/\/midasmedia.co.uk\/call-to-action-buttons\/\">Source<\/a><\/span><\/p>\r\n<p class=\"c1\"><span class=\"c0\">Ensure that the color you pick doesn&#8217;t clash with your website&#8217;s background.<\/span><\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/midasmedia.co.uk\/wp-content\/uploads\/2017\/06\/surrounding-bg.png\" alt=\"Surrounding BG Colour\" width=\"935\" height=\"527\" \/><\/p>\r\n<p class=\"c10\" style=\"text-align: center;\"><span class=\"c9\"><a class=\"c4\" href=\"https:\/\/midasmedia.co.uk\/call-to-action-buttons\/\">Source<\/a><\/span><\/p>\r\n<ol class=\"c2 lst-kix_ldwtej837tts-0\" start=\"5\">\r\n<li class=\"c6 li-bullet-0\">\r\n<h2 id=\"h.us7cntdap09y\"><span class=\"ez-toc-section\" id=\"Images_on_Product_Pages\"><\/span><span class=\"c5\">Images on Product Pages<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c1\"><span class=\"c0\">You may want to conduct various tests with different types of pictures, such as lifestyle or detail shots, to see what works best.<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c0\">Customers can relate better to these visuals that show how they&#8217;ll use the item when it arrives at their homes.<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c0\">You can test out different types of imagery or even post-process your pictures with filters that help them stand out more against other product pages.<\/span><\/p>\r\n<ol class=\"c2 lst-kix_ldwtej837tts-0\" start=\"6\">\r\n<li class=\"c6 li-bullet-0\">\r\n<h2 id=\"h.grhyxi7ciif6\"><span class=\"ez-toc-section\" id=\"Product_Descriptions\"><\/span><span class=\"c5\">Product Descriptions<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c1\"><span class=\"c0\">The content you put into the description fields of your products is important for conversion rates.<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c0\">An A\/B test might prove worthwhile if you want to know what description copy should be used to improve conversions.<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c0\">For example, maybe some people prefer concise descriptions, while others like descriptive text.<\/span><\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-480\" src=\"https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/Frame-1-1-1024x769.png\" alt=\"ecommerce a\/b testing example (product descriptions)\" width=\"1024\" height=\"769\" srcset=\"https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/Frame-1-1-1024x769.png 1024w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/Frame-1-1-300x225.png 300w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/Frame-1-1-1536x1154.png 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\r\n<p class=\"c1\"><span class=\"c0\">Visual elements indicating the texture of your product or how to care for it will increase interactions with its description, which means users will read more of it.<\/span><\/p>\r\n<ol class=\"c2 lst-kix_ldwtej837tts-0\" start=\"7\">\r\n<li class=\"c6 li-bullet-0\">\r\n<h2 id=\"h.c5igaleom442\"><span class=\"ez-toc-section\" id=\"Product_Reviews\"><\/span><span class=\"c5\">Product Reviews<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c1\"><span class=\"c0\">Many e-commerce sites offer product reviews as a feature, but it might be worth conducting an A\/B test to see how that works for you.<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c0\">If your goal is conversion rates, it&#8217;s important to have enough reviews and good quality ones.<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c0\">It might seem counterintuitive but sometimes removing the reviews completely from your website will increase your conversion rate.<\/span><\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-482\" src=\"https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/Frame-2-1024x992.png\" alt=\"ecommerce a\/b testing example (product reviews)\" width=\"1024\" height=\"992\" srcset=\"https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/Frame-2-1024x992.png 1024w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/Frame-2-300x291.png 300w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/Frame-2.png 1424w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\r\n<p class=\"c1\"><span class=\"c0\">Separate reviews from questions! Questions from users who already purchased the product might confuse your visitors.<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c0\">Make sure to separate them into two different sections.<\/span><\/p>\r\n<ol class=\"c2 lst-kix_ldwtej837tts-0\" start=\"8\">\r\n<li class=\"c6 li-bullet-0\">\r\n<h2 id=\"h.qgrafrpm3m\"><span class=\"ez-toc-section\" id=\"Tags_on_Product_Images\"><\/span><span class=\"c5\">Tags on Product Images<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<\/li>\r\n<\/ol>\r\n<p class=\"c1\"><span class=\"c0\">Emphasize \u201cNew\u201d or \u201cBest Seller\u201d for added guidance. Add callouts on items that may be on sale as well, and include the percentage.<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c0\">Callouts add additional value to your products and increase visitors&#8217; motivation to purchase.<\/span><\/p>\r\n<p class=\"c1\"><span class=\"c0\">Customers are more likely to buy an item when they see it&#8217;s on sale.<\/span><\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-485\" src=\"https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/ags-1024x616.png\" alt=\"ecommerce a\/b testing example (product tags)\" width=\"1024\" height=\"616\" srcset=\"https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/ags-1024x616.png 1024w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/ags-300x180.png 300w, https:\/\/www.figpii.com\/blog\/wp-content\/uploads\/2021\/08\/ags-1536x924.png 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\r\n<p class=\"c1\"><span class=\"c0\">Experiment with using different call-outs, adding \u201cnew\u201d or &#8220;back in stock&#8221; to the text, or changing your font size.<\/span><\/p>\r\n<h2><span class=\"ez-toc-section\" id=\"Benefits_of_Ecommerce_AB_Testing\"><\/span>Benefits of Ecommerce A\/B Testing<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p>Ecommerce A\/B testing offers tangible benefits that directly impact your ecommerce store\u2019s success:<\/p>\r\n<ol>\r\n<li>\r\n<p><strong>Tailored Product Pages<\/strong>: When you test variations of product pages, you can identify the elements that most influence buying decisions.<br \/><br \/>Whether it\u2019s the placement of the \u201c<span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.figpii.com\/blog\/what-is-add-to-cart-rate\/\">Add to Cart<\/a><\/span>\u201d button, the size of product images, or the type of product descriptions. This leads to pages that convert visitors into buyers more effectively.<\/p>\r\n<\/li>\r\n<li>\r\n<p><strong>Optimized Checkout Process<\/strong>: <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.figpii.com\/blog\/checkout-process-optimization\/\">Simplifying and streamlining the checkout process<\/a><\/span> through A\/B testing can reduce cart abandonment rates. <br \/><br \/>For example, testing one-click checkout options against multi-step processes can reveal which method minimizes friction and increases completed purchases.<\/p>\r\n<\/li>\r\n<li>\r\n<p><strong>Personalized Shopping Experience<\/strong>: A\/B testing can help you personalize the shopping experience by identifying what resonates with different customer segments. <br \/><br \/>For instance, testing targeted offers or personalized product recommendations can lead to higher engagement and repeat purchases.<\/p>\r\n<\/li>\r\n<li>\r\n<p><strong>Effective Promotion Strategies<\/strong>: Test different promotional strategies, such as discount banners, limited-time offers, or free shipping thresholds. <br \/><br \/>This can show you which promotions drive the most conversions without eroding profit margins.<\/p>\r\n<\/li>\r\n<li>\r\n<p><strong>Mobile Optimization<\/strong>: With more shoppers buying via mobile, A\/B testing mobile-specific elements, like button sizes, loading speeds, or mobile-friendly navigation, can ensure your site provides a seamless experience across devices, leading to higher mobile conversions.<\/p>\r\n<\/li>\r\n<li>\r\n<p><strong>Understanding Customer Behavior<\/strong>: Through A\/B testing, you can discover how customer segments interact with your site. For example, testing different landing pages for new versus returning customers can help you tailor the experience to each group\u2019s preferences, leading to more conversions.\u00a0<\/p>\r\n<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\" id=\"htoc-conclusion\"><span class=\"ez-toc-section\" id=\"FinaL_Thoughts\"><\/span>FinaL Thoughts<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n<p>A\/B testing is a powerful way to optimize your e-commerce site for higher conversions. You can identify what works best by testing different elements, such as colors, images, and descriptions.<\/p>\r\n<p>Start your first A\/B test with clear objectives. Base your tests on research using tools like <a href=\"https:\/\/www.figpii.com\/blog\/heatmap-analysis-101\/\"><span style=\"color: #0000ff;\">heat maps<\/span><\/a> and <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.figpii.com\/blog\/session-recordings-guide\/\">session recordings<\/a><\/span>.<\/p>\r\n<p>Monitor user activity and analyze data to understand why customers aren&#8217;t converting. Run tests in a controlled environment to avoid interference from other factors.<\/p>\r\n<p>Set up conversion tracking to measure and <a href=\"https:\/\/www.figpii.com\/blog\/analyzing-ab-testing-results\/\"><span style=\"color: #0000ff;\">analyze the A\/B test results<\/span><\/a> accurately. Always create tests with a clear hypothesis and goal.<\/p>\r\n<h2><span class=\"ez-toc-section\" id=\"Ecommerce_AB_Testing_FAQs\"><\/span>Ecommerce A\/B Testing FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<style>#sp-ea-5937 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-5937.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-5937.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #ffffff;}#sp-ea-5937.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-5937.sp-easy-accordion>.sp-ea-single {background: #37225c;}#sp-ea-5937.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1741772734\"><div id=\"sp-ea-5937\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><span class=\"ez-toc-section\" id=\"What_is_AB_testing_in_e-commerce\"><\/span><a class=\"collapsed\" id=\"ea-header-59370\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse59370\" aria-controls=\"collapse59370\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What is A\/B testing in e-commerce?<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse59370\" data-parent=\"#sp-ea-5937\" role=\"region\" aria-labelledby=\"ea-header-59370\"> <div class=\"ea-body\"><p>A\/B testing in e-commerce involves comparing two versions of a webpage or app to determine which one performs better in terms of conversions. This could include testing different headlines, product images, descriptions, or checkout processes to see what drives more sales or user engagement.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><span class=\"ez-toc-section\" id=\"Does_Shopify_do_AB_Testing\"><\/span><a class=\"collapsed\" id=\"ea-header-59371\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse59371\" aria-controls=\"collapse59371\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Does Shopify do A\/B Testing?<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse59371\" data-parent=\"#sp-ea-5937\" role=\"region\" aria-labelledby=\"ea-header-59371\"> <div class=\"ea-body\"><p>Shopify does not have built-in A\/B testing functionality, but you can run A\/B tests using third-party apps like FigPii, Optimizely, or VWO. These tools allow merchants to test product pages, pricing strategies, checkout flows, and other elements to enhance their store\u2019s performance.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><span class=\"ez-toc-section\" id=\"Does_Amazon_allow_AB_testing\"><\/span><a class=\"collapsed\" id=\"ea-header-59372\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse59372\" aria-controls=\"collapse59372\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Does Amazon allow A\/B testing?<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse59372\" data-parent=\"#sp-ea-5937\" role=\"region\" aria-labelledby=\"ea-header-59372\"> <div class=\"ea-body\"><p data-start=\"1174\" data-end=\"1472\">Yes, Amazon allows A\/B testing through its Manage Your Experiments tool for registered brands. This feature enables sellers to test different versions of product images, titles, and descriptions to determine which version drives more engagement and sales.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><span class=\"ez-toc-section\" id=\"How_do_I_test_an_e-commerce_website\"><\/span><a class=\"collapsed\" id=\"ea-header-59373\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse59373\" aria-controls=\"collapse59373\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How do I test an e-commerce website?<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse59373\" data-parent=\"#sp-ea-5937\" role=\"region\" aria-labelledby=\"ea-header-59373\"> <div class=\"ea-body\"><ul><li data-start=\"1570\" data-end=\"1682\"><strong data-start=\"1573\" data-end=\"1594\">Identify the goal<\/strong> \u2013 Define what you want to optimize (e.g., product pages, checkout flow, CTA buttons).<\/li><li data-start=\"1683\" data-end=\"1799\"><strong data-start=\"1686\" data-end=\"1711\">Choose the right tool<\/strong> \u2013 Use A\/B testing platforms like FigPii, Optimizely, or VWO.<\/li><li data-start=\"1800\" data-end=\"1903\"><strong data-start=\"1803\" data-end=\"1829\">Create test variations<\/strong> \u2013 Modify specific elements like headlines, images, layouts, or pricing.<\/li><li data-start=\"1904\" data-end=\"2016\"><strong data-start=\"1907\" data-end=\"1923\">Run the test<\/strong> \u2013 Split traffic between the control and variation while ensuring statistical significance.<\/li><li data-start=\"2017\" data-end=\"2132\"><strong data-start=\"2020\" data-end=\"2043\">Analyze the results<\/strong> \u2013 Review key metrics such as conversion rate, cart abandonment rate, and time on site.<\/li><li data-start=\"2133\" data-end=\"2219\"><strong data-start=\"2136\" data-end=\"2158\">Implement findings<\/strong> \u2013 Apply the winning variation to improve site performance.<\/li><\/ul><\/div><\/div><\/div><script type=\"application\/ld+json\">{ \"@context\": \"https:\/\/schema.org\", \"@type\": \"FAQPage\", \"@id\": \"sp-ea-schema-5937-69e161ecdf3ea\", \"mainEntity\": [{ \"@type\": \"Question\", \"name\": \"What is A\/B testing in e-commerce?\", \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"A\/B testing in e-commerce involves comparing two versions of a webpage or app to determine which one performs better in terms of conversions. This could include testing different headlines, product images, descriptions, or checkout processes to see what drives more sales or user engagement.\" } },{ \"@type\": \"Question\", \"name\": \"Does Shopify do A\/B Testing?\", \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"Shopify does not have built-in A\/B testing functionality, but you can run A\/B tests using third-party apps like FigPii, Optimizely, or VWO. These tools allow merchants to test product pages, pricing strategies, checkout flows, and other elements to enhance their store\u2019s performance.\" } },{ \"@type\": \"Question\", \"name\": \"Does Amazon allow A\/B testing?\", \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"<p>Yes, Amazon allows A\/B testing through its Manage Your Experiments tool for registered brands. This feature enables sellers to test different versions of product images, titles, and descriptions to determine which version drives more engagement and sales.<\/p>\" } },{ \"@type\": \"Question\", \"name\": \"How do I test an e-commerce website?\", \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"<ul><li><strong>Identify the goal<\/strong>\u2013 Define what you want to optimize (e.g., product pages, checkout flow, CTA buttons).<\/li><li><strong>Choose the right tool<\/strong>\u2013 Use A\/B testing platforms like FigPii, Optimizely, or VWO.<\/li><li><strong>Create test variations<\/strong>\u2013 Modify specific elements like headlines, images, layouts, or pricing.<\/li><li><strong>Run the test<\/strong>\u2013 Split traffic between the control and variation while ensuring statistical significance.<\/li><li><strong>Analyze the results<\/strong>\u2013 Review key metrics such as conversion rate, cart abandonment rate, and time on site.<\/li><li><strong>Implement findings<\/strong>\u2013 Apply the winning variation to improve site performance.<\/li><\/ul>\" } }] }<\/script><\/div><\/div>\r\n","protected":false},"excerpt":{"rendered":"<p>The eCommerce industry is one of the most competitive industries in the world. Unsurprisingly, many companies are reluctant to try new strategies and need a little extra motivation. This blog post provides 10 successful eCommerce A\/B testing examples, which you can use to inspire your next experimentation campaign or storefront update. A\/B testing is a<\/p>\n","protected":false},"author":3,"featured_media":480,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","footnotes":""},"categories":[2],"tags":[],"class_list":{"0":"post-472","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ab-testing"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Ultimate Guide To Ecommerce A\/B Testing - FigPii blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.figpii.com\/blog\/ecommerce-ab-testing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Ultimate Guide To Ecommerce A\/B Testing - FigPii blog\" \/>\n<meta property=\"og:description\" content=\"The eCommerce industry is one of the most competitive industries in the world. 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